Shipping & Delivery Policy

1. Shipping Coverage

We currently offer shipping across India. Please ensure your delivery address is accurate and complete to avoid delays.


2. Order Processing Time

  • All orders are processed and dispatched within 1–2 business days (excluding weekends and public holidays).

  • Orders placed after 2 PM will be processed the following business day.

  • During high-demand periods (sales, festivals, launches), processing time may extend by an additional 1–2 business days.


3. Estimated Delivery Time

Location Estimated Delivery Time
Metro Cities (India) 2–4 business days
Other Locations (India) 4–7 business days
International 7–14 business days (varies by destination)

Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or regional disruptions.


4. Shipping Charges

  • Standard shipping within India: ₹0 (Free Shipping on all prepaid orders)

  • Cash on Delivery (COD): ₹50 (if applicable)

  • International shipping: Charges vary based on destination and will be calculated at checkout.


5. Order Tracking

Once your order is shipped, you will receive an email or SMS with your tracking number and a link to track your shipment. You can also track your order by logging into your account on https://3rawn.com.


6. Delivery Partners

We ship through trusted courier services including Shiprocket and its partnered delivery agents to ensure fast and reliable delivery.


7. Delays & Exceptions

While we strive to deliver on time, there may be occasional delays due to:

  • Natural disasters

  • Festive season congestion

  • Remote area service limitations

  • Customs clearance (for international orders)

We appreciate your patience and will keep you informed in case of any significant delays.


8. Incomplete or Incorrect Address

Please double-check your delivery details before placing the order. We are not responsible for:

  • Delivery failures due to incorrect/incomplete addresses

  • Orders returned due to non-availability of recipient

In such cases, re-shipping charges may apply.


9. Contact for Shipping Inquiries

For shipping or delivery-related questions, feel free to reach out:

📧 support@3rawn.com